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Sort Write the number that best represent your level of satisfaction Refuelling service using refuellers* Refuelling service using hydrant system*
On time
1
The refuellers are at the position on time
2
Refuelling is finished on time
3
Information changes are received and processed quickly
Refuellers/Dispensers/ Hydrant system facilities
5
Approach of refuellers and refuelling process are in accordance with GOM
6
Refuellers/ dispensers are in good condition (cabin and tanks are not distorted; the vehicle operates smoothly and does not break down during refuelling process).
7
Refuelling vehicles/ facilites meet safety requirements
8
Refuellers/ dispensers are clean, full of warning signs (no fire, no smoking, no mobile, code of dangerous goods…)
9
Other equipment (fuel quality checking equipment, safety equipment, communication equipment…) are in good condition
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